Refund Policy

General Refunds

No Refund Policy

Due to the nature of our products, PeacefulParent (Adzup Limited) does not accept refunds or returns for any purchases. This policy ensures transparency, protects our digital products from misuse, and maintains the integrity of our business operations.

Nature of Digital Products:

Peaceful Parent (Adzup Limited) offers non-tangible, digital goods, including information products, software, e-books, online courses, and other electronically delivered items (collectively referred to as "Digital Products").

​Acknowledgment:

By purchasing any Digital Product, the customer acknowledges and agrees that these are non-tangible, digital goods delivered instantly upon purchase and are therefore non-refundable.

​Immediate Access and Waiver of Cooling-Off Period:

a) Upon purchase, customers gain immediate access to their Digital Product(s), which constitutes delivery of the product.

b) By completing the purchase, the customer explicitly waives any applicable cooling-off period under their local consumer rights.

c) It is the buyer’s responsibility to understand their consumer rights, including any applicable cooling-off periods, in their country of residence before making a purchase.

​Technical Issues:

In the event of technical difficulties preventing access to the purchased Digital Product, we will make reasonable efforts to resolve the issue promptly. If the issue cannot be resolved, Peaceful Parent (Adzup Limited) may, at its sole discretion, provide a replacement product or grant store credit.

​No Warranty:

All Digital Products are provided on an "as is" basis. Peaceful Parent (Adzup Limited) makes no express or implied warranties regarding the content, accuracy, or fitness for a specific purpose, beyond those explicitly stated in the product description.

​Customer Support and Assistance:

If you have questions or require assistance with your purchase, please contact us at [email protected]. Our team is committed to helping you fully utilize your purchased product.

14-Day Money Back Guarantee

From time to time we offer a 14-day money-back guarantee for all our products, subject to the following conditions.

This policy is designed to protect the integrity of our products and services while ensuring fair use of the money-back guarantee. We review each request carefully to ensure it aligns with our policy before processing.

Conditions for Refund Eligibility:

● Implementation Requirement:

Refunds will not be granted if requested on the same day of purchase or without the User making a genuine effort to implement and test the product. Users must demonstrate that they have actively applied the product to their situation.

● Constructive Feedback:

To be eligible for a refund, users are required to provide detailed and constructive feedback explaining why the product did not meet their expectations. This ensures that refunds are only requested based on valid concerns and to help us improve.

● Ineligible Reasons for Refunds:

The following reasons will not be accepted as valid for requesting a refund: "This doesn’t apply to me", "This wasn’t what I expected", "I'm dissatisfied", "This wasn't what I was looking for", "I changed my mind", "I didn’t have time to use the product", or sudden personal emergencies or financial hardships unless directly related to the purchase.

● No Refunds for Misuse:

Requests for refunds simply because we offer a money-back guarantee, or without legitimate reasons, will be considered misuse of the policy and will not be honored.

● Fraudulent Refund Claims:

We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.

● Limited Circumstances:

While we strive for transparency, exceptional circumstances such as major product defects or failure to deliver the promised features will be considered on a case-by-case basis. In such cases, users must provide clear evidence demonstrating the issue with the product.

● Download and Access Issues:

Refund requests related to technical issues, such as the inability to download or access digital content, must be reported within 72 hours of purchase. Once the issue is verified and assistance has been provided without resolution, a refund may be issued.

How to Request a Refund:

To request a refund, please follow these steps:

● Send an email to

[email protected]

and use the subject line "Refund Request"

● Include the following information in your email: Your full name, the email address used for purchase, and purchase receipts

● Provide information demonstrating how your request matches the "Conditions for Refund Eligibility" outlined in this policy

Additional Important Notes:

● All refund requests must be submitted within 14 days of purchase.

● Refund requests that do not follow the above guidelines or do not meet the conditions outlined in this policy will not be processed.

● We reserve the right to deny any refund request that does not align with our policy, without exception.

This refund policy is designed to ensure that customers are making informed and thoughtful decisions when purchasing our products. Our goal is to maintain the value of our offerings and prevent abuse of the refund system. If you believe you qualify for a refund under these terms, please contact us at

[email protected]

within 14 days of your purchase.