Refund Policy

General Refunds

No Refund Policy

Due to the nature of our products, PeacefulParent (Adzup Limited) does not accept refunds or returns for any purchases, except where noted under our Money-Back Guarantees for specific products. This policy ensures transparency, protects our digital products from misuse, and maintains the integrity of our business operations.

Nature of Digital Products:

Peaceful Parent (Adzup Limited) offers non-tangible, digital goods, including information products, software, e-books, online courses, and other electronically delivered items (collectively referred to as "Digital Products").

​Acknowledgment:

By purchasing any Digital Product, the customer acknowledges and agrees that these are non-tangible, digital goods delivered instantly upon purchase and are therefore non-refundable.

​Immediate Access and Waiver of Cooling-Off Period:

a) Upon purchase, customers gain immediate access to their Digital Product(s), which constitutes delivery of the product.

b) By completing the purchase, the customer explicitly waives any applicable cooling-off period under their local consumer rights.

c) It is the buyer’s responsibility to understand their consumer rights, including any applicable cooling-off periods, in their country of residence before making a purchase.

​Technical Issues:

In the event of technical difficulties preventing access to the purchased Digital Product, we will make reasonable efforts to resolve the issue promptly. If the issue cannot be resolved, Peaceful Parent (Adzup Limited) may, at its sole discretion, provide a replacement product or grant store credit.

​No Warranty:

All Digital Products are provided on an "as is" basis. Peaceful Parent (Adzup Limited) makes no express or implied warranties regarding the content, accuracy, or fitness for a specific purpose, beyond those explicitly stated in the product description.

​Customer Support and Assistance:

If you have questions or require assistance with your purchase, please contact us at [email protected]. Our team is committed to helping you fully utilize your purchased product.

5-Day Screen Reset (0-6 years old) - 14-Day Money-Back Guarantee

For our 5-Day Screen Reset program designed for children aged 0-6 years, we offer a 14-day money-back guarantee subject to the following conditions:

Conditions for Refund Eligibility:

● Implementation Requirement: Refunds will not be granted if requested on the same day of purchase or without making a genuine effort to implement and test the product. Users must demonstrate that they have actively applied the program to their situation.

● Constructive Feedback: To be eligible for a refund, users are required to provide detailed and constructive feedback explaining why the product did not meet their expectations.

● Ineligible Reasons for Refunds: The following reasons will not be accepted as valid for requesting a refund: "This doesn't apply to me", "This wasn't what I expected", "I'm dissatisfied", "This wasn't what I was looking for", "I changed my mind", "I didn't have time to use the product", or sudden personal emergencies or financial hardships unless directly related to the purchase.

● Timeframe: All refund requests must be submitted within 14 days of purchase.

Conditions for Refund Eligibility:

Child Screen Reset (8-16 years) - 30-Day Implementation Period with Money-Back Guarantee

For our Child Screen Reset program designed for children aged 8-16 years, we offer a money-back guarantee with a 30-day implementation period, subject to the following conditions:

Conditions for Refund Eligibility:

● 30-Day Implementation Period: Refund requests will only be considered after a full 30-day implementation period has been completed. This ensures that users have had adequate time to implement the program properly and experience its benefits.

● Implementation Evidence: Users must provide clear evidence that they have fully implemented the program as directed for the entire 30-day period. This may include journal entries, progress reports, or other documentation as specified in the program materials.

● Constructive Feedback: Detailed feedback about your experience with the program and specific reasons why it did not work for your situation must be provided.

● Ineligible Reasons for Refunds: The same restrictions apply as with our other programs. Vague or non-specific reasons such as "I didn't like it" or "It wasn't what I expected" will not qualify for a refund.

● Timeframe: Refund requests must be submitted within 7 days after completing the 30-day implementation period.

Additional Important Notes Applicable to All Guarantees:

● No Refunds for Misuse:

Requests for refunds simply because we offer a money-back guarantee, or without legitimate reasons, will be considered misuse of the policy and will not be honored.

● Fraudulent Refund Claims:

We do not tolerate fraudulent or exploitative refund requests. Sudden personal crises, financial situations, or claims that are unverifiable will not qualify for a refund. Additionally, repeated refund requests from the same individual may be flagged for review to prevent misuse of the policy.

● Limited Circumstances:

While we strive for transparency, exceptional circumstances such as major product defects or failure to deliver the promised features will be considered on a case-by-case basis. In such cases, users must provide clear evidence demonstrating the issue with the product.

● Download and Access Issues:

Refund requests related to technical issues, such as the inability to download or access digital content, must be reported within 72 hours of purchase. Once the issue is verified and assistance has been provided without resolution, a refund may be issued.

How to Request a Refund:

To request a refund, please follow these steps:

● Send an email to

[email protected]

and use the subject line "Refund Request"

● Include the following information in your email: Your full name, the email address used for purchase, and purchase receipts

● Provide information demonstrating how your request matches the "Conditions for Refund Eligibility" outlined in this policy

We review each request carefully to ensure it aligns with our policy before processing.

Our goal is to maintain the value of our offerings while ensuring customer satisfaction.

This refund policy is designed to ensure that customers are making informed and thoughtful decisions when purchasing our products.

If you believe you qualify for a refund under these terms, please contact us at [email protected] within the timeframe specified for your product.